COMBAT SERVICE SUPPORT
TERMS AND CONDITION

1. All goods and postage charges must be fully paid for in advance. Proof of payment is sent in the form of an invoice marked paid with the goods, but these may be requested to be sent separately.

2. We consider 30 days to be a reasonable time within which we will deliver customers' goods (outside the UK times may vary). Exceptions to this are cases in which the customer has requested goods with prior knowledge that the delivery will require more time, where the customer has requested a slower delivery service and for all goods especially made or delivered to customer specifications (special order). If we cannot fulfill an order within 30 days (eg no stock available), we will invite the customer to renew the order or cancel for a full refund.

3. Where possible, we will undertake to keep you informed of the stages of progress of any order.

4. Sale of bladed items, such as knives and bayonets, are subject to restrictions that we place on them. We will not sell such items to people under the age of 18, or to people whose identity is unknown, or to people whose purpose in acquiring these items is criminal or unsafe in our opinion.

5. We do not ship volatile items or items under pressure (eg gas canisters) outside the UK.

6. Goods remain our property until paid for in full.

7. Used goods are offered under no guarantees whatsoever. Used goods may be repaired, faded and/or lack non-essential features. Essential features are defined as parts of the goods which are essential for their function, for example, the waist button and zipper on a pair of trousers. The customer also accepts that used goods may have been deformed from their original size specifications due to normal wear and tear, boil washing, general use, modifications by original user. We do not accept used goods for exchange.

8. Goods may be returned within 7 days after date of delivery for refund, provided they are in the same condition they were received in. This excludes any kind of laundering and attempts to clean or modify the goods in any way. Provided that the goods were delivered, the refund will exclude any charges made for carriage. Goods that are returned in original condition after seven days can be exchanged for other goods of the same or lesser value plus the cost of postage. Please note that used goods may not be exchanged. .

9. Photographs may not represent actual product. While every effort has been made to ensure that phtots represent actual products, variations may occur.

10. Packages are sent with the standard insurance offered by the courier of choice. Further insurance for high-value consignments may be requested by the purchaser upon payment of the appropriate insurance surcharge.  In the event of customs seizure or delay in delivery, No refunds or compensation will be available.

11. We can provide the customer with a record of their consignment number. The customer will be able to use the consignment number to track and trace his parcel where possible with the nominated courier (does not apply to items sent by Royal Mail).

12. We undertake to deliver goods with the co-operation of the customer at the shipping address nominated by the customer. We cannot deliver goods to customers who are not present to receive them and consider such missed deliveries to be non-co-operation. Therefore, we urge customers only to nominate addresses where they, or a nominated third party, will be available to receive goods during normal working hours.

13. All prices are in GB pound sterling. If you wish to pay in any of the accepted currencies, please ask for a quote in the currency of your choice.

14. Credit and debit card orders are subject to a minimum value of £10.00 per transaction exclusive of postage. This applies to all orders regardless of stock status.

15. Combat Service Support transactions take place under English Law. By clicking the submit button on the order form, the customer agrees to abide by English Law. Combat Service Support reserves the right to change these conditions at any time without advance warning. This does not affect your statutory rights.

16. Flat rate express delivery options are available to mainland UK only. International express delivery is carried out by Parcelforce World Wide, and charged at the relevant Parcelforce World wide rates. Express delivery is not guaranteed by Combat service Support, and is subject to the carrier's published times of delivery and terms and conditions.

ORDERING

Ordering you kit from Combat Service Support is simple.

we recommend that all new customers register an account before adding any kit to your cart,
simply click on the register link and fill in the form, this information allows us to ship your products
to your correct address. Once you have registered you will be able to use your password to access
the secure payment system.

Browse through the web site and add any items to your cart, once you have finished click on the
checkout link and sign in using your password this will allow you to access our secure payment system, where you can pay either by credit card or paypal, we accept all major credit cards.

You can pay for your item or items using credit card, paypal payment or cheque.

If you want to pay by paypal payment send the correct amount to our paypal address.
combatservicesupport@hotmail.co.uk

If you want to pay by cheque click on the order form page, print it out and fill it in with your order.send to the following address.

Combat Service Support
89 High St
Lincoln
LN5 7QW

Cheques can be made to either G Walker, or combat service support.

If you wish to pay by credit card over the phone simple call us during office hours to place your order on 01522 543883.

If you have any questions just send us and email or call and we will try and get back to you that same day

WHERE TO FIND US

We have moved to a new shop located in lincoln town centre, we are on the lower high street directly opposite the St Peter at Gowts Primary School.

89 High St, lincoln, LN5 7QW
Our opening hours are as follows
Mon  -  Closed
Tues  -  09.00 - 17.00
Wed  -  09.00 - 17.00
Thurs  -  09.00  -  17.00
Fri  -  09.00  -  17.00
Sat  -  09.00  -  16.00
Sun  -  Closed

Feel free to come along and see our latest deals in stock, with all the advice and help you need.

SIZE CHART

SIZE CONVERSION CHARTS.

IF YOU HAVE ORDERED AN ITEM OF CLOTHING OR BOOTS WE WILL NEED TO KNOW WHAT SIZE TO SHIP.  AS WE GET STOCK FROM A VARIETY OF COUNTRIES THE SIZING METHOD VARIES.
SO PLEASE USE THE FOLLOWING CHARTS TO FIND OUT YOU SIZES.


 US HAT SIZES (INCHES)